Frequently asked questions

Yes. The new store supports Poland and selected European markets. Available delivery methods depend on the country selected in the order form.

Yes. While placing an order, you can add more children and enter each child's details separately.

23 x 16 x 5.7 cm.

A Travel Box is a ready-to-use set that makes any route more pleasant for children and parents. It includes creative play elements and a sensory set that keeps a child busy for longer without screens.

The set is personalized: the box has a sticker with the child's name, and we choose the contents based on age, theme, and information about the trip.

Contents depend on product availability and may differ from the photos on the website, but the goal is always the same: interesting, practical, and travel-friendly.

Yes. Add another child in the order form and complete their details. We will prepare a separate set for each child.

In Poland, InPost parcel lockers and InPost courier delivery are available. In other supported countries, we use international InPost pickup points. The current price is shown in the order form.

Because the box element of the set is personalized, it is treated as a product prepared according to the customer's specification. It is not covered by standard returns.

The average preparation time is 3-5 business days. You can also choose express shipping if you need faster handling.

Yes. If you want the set to include a specific element or avoid something, write it in the form or email us at lucy@acoto.ooo.